Terms & Conditions

Last updated: January 2025

Acceptance of Terms

By accessing and using OneQuest's exam preparation platform, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Use of Services

Eligibility

You must be at least 13 years old to use our services. By using OneQuest, you represent that you meet this age requirement.

Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and complete information during registration
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access

Prohibited Activities

You agree not to:

  • Share your account credentials with others
  • Copy, distribute, or reproduce course materials without permission
  • Use the platform for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the platform's operation
  • Upload viruses or malicious code
  • Impersonate another person or entity

Intellectual Property

All content on OneQuest, including but not limited to text, graphics, logos, images, videos, and software, is the property of OneQuest or its content suppliers and is protected by copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only.

Payment and Refunds

  • All prices are in Indian Rupees (INR) unless otherwise stated
  • Payment must be made in full before accessing course content
  • We offer a 7-day money-back guarantee (see our Cancellation & Refund policy)
  • Subscription fees are non-refundable except as stated in our refund policy

Course Access and Content

  • Course content is provided for educational purposes only
  • We reserve the right to modify or discontinue courses at any time
  • Access to courses is granted for personal use only
  • We do not guarantee specific exam results or outcomes

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that:

  • The platform will be uninterrupted or error-free
  • Defects will be corrected
  • The platform is free of viruses or harmful components
  • The information provided is accurate or complete

Limitation of Liability

OneQuest shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the platform. Our total liability shall not exceed the amount you paid for the services.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. Upon termination, your right to use the platform will immediately cease.

Changes to Terms

We may modify these Terms and Conditions at any time. We will notify users of significant changes. Continued use of the platform after changes constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

Contact Information

For questions about these Terms and Conditions, please contact us at care@onequest.in