Privacy Policy

Introduction

At OneQuest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our exam preparation platform.

Information We Collect

Personal Information

When you register or use our services, we may collect:

• Name and contact information (email, phone number)
• Payment and billing information
• Login credentials
• Profile information and preferences

Usage Information

• Course progress and test scores
• Study patterns and learning analytics
• Device information and IP address
• Browser type and operating system

How We Use Your Information

We use your information to:

• Provide and improve our exam preparation services
• Process payments and manage subscriptions
• Send important updates and course notifications
• Personalize your learning experience
• Analyze and improve our platform performance
• Prevent fraud and ensure platform security
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors for transaction processing
• Service providers who assist in operating our platform
• Legal authorities when required by law

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may limit some features of our platform.

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data

Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at care@onequest.in